Hashtag Analytics

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How The Team At The Grand Hyatt NY Optimizes Travel Experiences With Keyhole

“Our customers are what matter most, and Keyhole reporting and software grants me the ability to elevate their travel experience better than ever before.” Building an audience. And a reputation. With increased pressure from factors such as Airbnb and added hotel room inventory in the New York City market, the already-ferociously competitive hospitality industry has … Read more

How NBC Universal Uses Keyhole To Flag Security Breaches

“We use Keyhole daily to give surveillance reports on social.” Threat Intelligence Analyst, NBC Universal NBC Universal is an American multinational media conglomerate, operating organizations like NBC Sports Group, NBC Broadcasting and four Universal Studios amusement parks around the world Their Incident Response team trusts Keyhole to keep them informed about potential security breaches. The Challenge Monitor … Read more

Keyhole Customer Success Story Sitrick and Company Brand Monitoring PR Management

How Public Relations Firm Sitrick And Company Protects Client Reputation With Keyhole

Sitrick and Company has built and maintained a reputation as one of the best strategic and crisis communications firms in North America. They trust Keyhole to monitor their clients’ perception on social media in real-time. Founded in 1989 by Michael Sitrick, the firm boasts over 1,000 clients and has established itseld as “THE firm to … Read more

Influencer Marketing 101 – How To Find The Right Influencers

Influencer Marketing is a form of marketing where the focus is placed on key individuals who can influence the buying decisions of the target market. 


A 2010 study by the McKinsey Quarterly team found that “marketing-induced consumer-to-consumer word of mouth generates more than twice the sales of paid advertising.” This positive impact seems to be lasting – the same study found that customers acquired through word-of-mouth had a 37 percent higher retention rate.

Although this study focused on word-of-mouth marketing, there are many parallels between influencer marketing and word of mouth. Your brand’s advocates review and promote the products or services you offer, which becomes a form of a direct recommendation.

Read moreInfluencer Marketing 101 – How To Find The Right Influencers

How #CMWorld Tweets Reached More Than 45 Million Users In 4 Days

Encouraging attendee activity on social media is typically is a measure of an event’s success, but it can be difficult to ensure guests log on and post.

Content Marketing World 2016 exemplifies how to encourage Twitter activity from guests, speakers and influencers.

Read moreHow #CMWorld Tweets Reached More Than 45 Million Users In 4 Days

10 Facebook Metrics For Brands And Businesses To Prioritize [+ Tips To Grow Them!]

As social media managers deal with a range of Facebook metrics, it’s easy to lose focus on improving numbers that play clear roles in brand and business growth.

To reach and capitalize on target markets in a sea of 1.6 billion monthly active users, it often helps to create strategies that concentrate on a small group of analytics.

Read more10 Facebook Metrics For Brands And Businesses To Prioritize [+ Tips To Grow Them!]

How To Grow Your Following Using Trending Twitter Hashtags

Twitter’s trends list catches the eyes of most users, making many social media marketers think: “How can I use these trending hashtags to my advantage?”

They generally require fast action, but there are audience-building strategies you can use when new or relevant trends pop up.

Read moreHow To Grow Your Following Using Trending Twitter Hashtags

How Social Media Marketing World 2016 (#SMMW16) Earned Almost A Billion Twitter Impressions In 3 Days

Engaging attendees on social media is a measure of an event’s success, even though planners and marketers typically face challenges when encouraging online action.

Social Media Marketing World 2016 is a case study on how to use Twitter to spur online activity from guests, as well as speakers and promoters.

Read moreHow Social Media Marketing World 2016 (#SMMW16) Earned Almost A Billion Twitter Impressions In 3 Days

Twitter’s 10 Strongest Sports Team Hashtags [+ Lessons To Learn From Them]

Log onto Twitter during a game and you’ll likely see a sports team’s hashtag trending.

Although some are more popular than others, it’s not always because a team has a large following.

Read moreTwitter’s 10 Strongest Sports Team Hashtags [+ Lessons To Learn From Them]

10 Brutal Trend & Campaign Hashtag Fails By Big Brands [+ Lessons To Learn From Them]

Many marketers and community managers shape their social media tactics by looking at case studies of successful strategies.

But isn’t learning what not to do just as beneficial? John Dewey, an American philosopher and educational reformer, taught that learning from mistakes and successes were equally important.

Read more10 Brutal Trend & Campaign Hashtag Fails By Big Brands [+ Lessons To Learn From Them]

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