Customer Stories
How The Special Olympics Captures Significant Moments on Social with Keyhole
As the world’s largest sports organization for people with intellectual disabilities, the Special Olympics represent more than 4.9 million athletes, alongside 1 million volunteers across the world. They began to use the real-time social analytics platform Keyhole to capture the social buzz around their 2015 World Summer Games in Los…
How The United Nations Gains Consumer Insights with Keyhole
Every Woman Every Child is an unprecedented global movement that mobilizes and intensifies international and national action by governments, multilaterals, the private sector and civil society to address the major health challenges facing women and children. Every Woman Every Child was launched by UN Secretary-General Ban Ki-moon during the United…
How the Team at The Grand Hyatt NY Optimizes Travel Experiences with Keyhole
“Our customers are what matter most, and Keyhole reporting and software grants me the ability to elevate their travel experience better than ever before.” Building an audience. And a reputation. With increased pressure from factors such as Airbnb and added hotel room inventory in the New York City market, the…
How NBC Universal Uses Keyhole to Flag Security Breaches
“We use Keyhole daily to give surveillance reports on social.” Threat Intelligence Analyst, NBC Universal NBC Universal is an American multinational media conglomerate, operating organizations like NBC Sports Group, NBC Broadcasting and four Universal Studios amusement parks around the world Their Incident Response team trusts Keyhole to keep them informed about potential…
How Public Relations Firm Sitrick and Company Protects Client Reputation with Keyhole
Sitrick and Company has built and maintained a reputation as one of the best strategic and crisis communications firms in North America. They trust Keyhole to monitor their clients’ perception on social media in real-time. Founded in 1989 by Michael Sitrick, the firm boasts over 1,000 clients and has established…