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Brand Strategy: Sephora Gets “Skin Obsessed”

Sephora’s making a big play for the skincare market with its Skin Obsessed campaign. The beauty giant is leaning into the absolute chaos that is everyone’s skincare routine these days and positioning itself as the answer to all that overwhelming choice. Working with TBWA\Chiat\Day LA and filmmaker Taika Waititi, the campaign is rolling out everywhere: … Read more

The Role of Social Listening in Managing Online Communities and Memberships

B2B marketing used to be confined to cold emails and trade shows. Today, it’s a digital-first, community-driven experience.  And a surprising 48% of B2B businesses use community-led growth.  Why? Because it: But here’s the problem: few B2B brands are getting community-led growth right.  Too many treat social media like a megaphone instead of a conversation. … Read more

7 Proven Facebook Caption Copywriting Techniques to Boost Your Engagement

On a platform with over three billion active monthly users, it can be challenging to stand out from the crowd, to say the least.  Just uploading stunning visuals or compelling offers will no longer do the trick; you’ll also need to support these posts with hook-worthy captions that’ll make your audience pause and think about … Read more

How AI-Powered Social Listening is Changing the Future of Brand Monitoring

Nearly 90% of businesses rate the quality of the data they have access to from social listening as high or very high, according to The Social Intelligence Lab. That sounds promising, but results depend on how you use that data. Many teams are still stuck reacting to the same surface-level mentions, keyword alerts, and vanity … Read more

Brand Strategy: Polestar Skips the Hype—and the Trip to Mars

While many EV brands chase attention with stunts or celebrity tie-ins, Polestar has taken a different route. Its strategy is built on design, transparency, and trust. No empty promises. No shortcuts. It sets expectations, methodically and deliberately—and meets them. In a market full of big promises, Polestar leads with accountability. It shares full life cycle … Read more

15 AI-Powered Tools for 2025 Every Marketer Should Have on Their Radar

Artificial intelligence continues to revolutionize how businesses operate, and for social media managers and marketing professionals, it’s an absolute game-changer. From automating boring tasks to providing deep insights into trends and audience behavior, AI tools refine strategies, boost efficiency, and drive results like never before.  With so many platforms entering the scene, where should you … Read more

How Social Listening Helps Financial Service Providers Create Personalized Products

Pew Research Center reports that Facebook is one of the most popular social media platforms in the United States, with half of American adults also active on Instagram.  But, how many of them are using their social media to talk about money and ask for financial advice? Are you listening to them? More importantly, are … Read more

Keyhole-Liquid-Death

Brand Strategy: Liquid Death Doesn’t Sell Water. It Sells Rebellion.

For decades, the brand has done what most beverage companies wouldn’t dare—put anti-marketing at the center of their strategy, rebellion and all. When the industry leaned into wellness, Liquid Death pushed back with “Murder Your Thirst,” “Greatest Hates” albums, and a Super Bowl ad that made professionals appear to drink on the job. The result? … Read more

How Cloud-Based Tools Are Transforming Social Media Marketing Strategies

The big cloud computing boom began in the early to mid-2010s. Businesses started using cloud computing for data storage, backup, and hosting. Cloud infrastructure allowed these companies to scale their IT resources without investing in costly hardware. Over 90% of companies worldwide used cloud tools in 2023, and those use cases are expanding to more … Read more