Sentiment Analysis

Sentiment Analysis

You know they’re talking about you… but how do they feel about you?

Sentiment analysis amplifies social listening, providing real-time insights on how the Internet feels about you. 

Avoid PR crises before they happen, find and track positive brand influencers, and engage with your customers.

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Keyhole Social Listening Tool

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Media Monitoring

React Accordingly: Combat a Crisis Before It Happens

Use sentiment analysis to detect potential crises and address customer concerns before it becomes a PR nightmare.

Set up customized email notifications so you can stay top of PR management.

Find Influencers and Brand Ambassadors

Sentiment analysis allows you to easily filter posts in your stream by positive, negative, or neutral sentiment.

Identify positive ambassadors of your brand and use them for upcoming influencer campaigns.

Find new influencers

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Grow your engagement

Spot Opportunities for Customer Engagement

Be attentive! Use sentiment analysis to up your customer service game.

Show that you’re listening and engaged by addressing positive and negative mentions of your brand.

Read more about Sentiment Analysis

Social Mention Sentiment Analysis: A Comprehensive Guide For Marketers

The social media scene is noisy. Everyone has something to say. There are so many brands and influencers, all vying for the attention of their target audience. Sometimes, they have…

20+ Best Social Media Sentiment Analysis Tools For 2024

While the average person may not want to know everything that’s said about them online, that information is invaluable for any company. But there’s a lot of chatter out there,…

How To Master Brand Sentiment Analysis - Beginner's Edition

What people think and feel about your company, products, and services is your brand sentiment.  In the absence of magical powers that can help you see into customers’ minds, brand…
Put an end to manual legwork once and for all.