Everything You Need To Know About Social Media Monitoring

5 Best Examples Of Brands Using Social Media For Customer Service

Social media platforms help businesses to address customer queries, establish real-time engagement, and build stronger relationships. This is quickly becoming the norm, as approximately 63% of customers now anticipate companies to offer customer support through social media. These platforms not only provide an immediate response mechanism but also allow brands to show their commitment to … Read more

apple social media strategy

Apple’s Social Media Strategy: Minimally Showy With Maximum Impact

Clichéd as it may sound, most of the world is split into Android and iOS users. But this is hardly a recent development.  In fact, from the foundational years itself, Apple drew a large number of unwavering loyalists. The company had already enjoyed success with its 1977 Apple II computer, and in 1980, it went … Read more

The Essential Guide To Social Media Icons For Marketers

Have you ever come across a website that doesn’t have any social media icons? Chances are, you haven’t. These social media icons point website visitors to the brand’s social media pages so they can connect with them through multiple channels. And now with social media playing such a huge role in our everyday lives, you … Read more

10 Best Instagram Monitoring Tools To Help Boost Engagement

There are 25 million brand accounts vying for engagement on Instagram. As marketers, watching random meme pages, viral trends, and influencer posts grab all the attention and followers you wish your own brand could get kind of hurts.    Instead of just watching from the sidelines, we can learn a lot by looking into the data … Read more

PR Crisis

7 Steps For Effective PR Crisis Management In 2024

PR crisis. PR nightmare. PR catastrophe. No matter what we call it, it remains something very unpleasant and undesirable for a brand. It has become even scarier for businesses in the era of social media. A single tweet may hit with a hurricane of backlashes in a split second. You can just imagine the wild … Read more

Surprise, Pokes Return To Facebook & LinkedIn Adds Games

Latest Social Media Updates ?️ 1. Remember Facebook’s iconic “Poke” feature? It’s making a remarkable comeback igniting a 13x spike in poking activity, with more than 50% of pokes among users aged 18-29. 2. First, TikTok, now Instagram embraces several-minute videos. Some users can upload up to three-minute Reels, offering more space for creativity and deeper engagement with their … Read more

Social Media Analytics

Ultimate Twitter Marketing Guide With Tips & Strategies

Did you know that Twitter, now rebranded as X, started as a minimalist platform for sharing short, 140-character messages? It has become a global powerhouse for real-time news, conversations, and marketing. This makeover underscores its undeniable significance in the online arena, where every tweet can reach millions.  As X continues to blossom, its role in … Read more