Social listening for competitive analysis

How To Set Up And Optimize Google Alerts: The Ultimate Guide

Knowing your industry, brand reputation, and competitors is vital to your continued success.  Information is power, and unless you’re constantly gathering data, you’ll be in the dark on key shifts that could help your business soar or, at the very least, prevent disaster.  Thankfully, there’s a simple, free option you can use to keep one … Read more

7 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

7 Must-Know Types Of Competitor Analysis Tools With Top Recommendations

Hold on!  Did your competitor’s post go viral, but are you struggling with dwindling likes? Or are you absolutely clueless as to why competitors are outranking you?  We get that frustration! Despite having a solid strategy in place, you will see a discrepancy in performance.  As per recent surveys, 90% of the Fortune 500 companies … Read more

google alerts alternatives

8 Best Google Alerts Alternatives For Brand Mentions And Industry News

Any time media monitoring-related discussions spark, teams rush to find a sustainable set of tools. By the time they search the list, their faces get gloomier with every second.  Most of the social media monitoring tools out there come with a pricey tag, making it seem like a luxury. And then, the needle points to … Read more

media monitoring guide

Media Monitoring 101: What It Is And How It Works[Tools Included]

Did you just get a Slack ping from your manager about a bad brand review? The very thought makes you sweat, isn’t it? You can escape this hell of a situation with media monitoring.  There are so many buzzwords around this topic, but they are ultimately the pieces of the same puzzle. The term “media … Read more

PR Crisis

7 Steps For Effective PR Crisis Management In 2024

PR crisis. PR nightmare. PR catastrophe. No matter what we call it, it remains something very unpleasant and undesirable for a brand. It has become even scarier for businesses in the era of social media. A single tweet may hit with a hurricane of backlashes in a split second. You can just imagine the wild … Read more

brand monitoring guide

Ultimate Brand Monitoring Guide For Tracking Online Reputation

You’ll be surprised to know that 93% of users admit that online reviews have impacted their buying decision. That means a couple of negative reviews if not addressed well during brand monitoring can actually be a potential reason for lesser lead generation. Despite the risk, over 70% of businesses don’t reply to negative reviews. These … Read more

Social Mention Sentiment Analysis: A Comprehensive Guide For Marketers

The social media scene is noisy. Everyone has something to say. There are so many brands and influencers, all vying for the attention of their target audience. Sometimes, they have enormous resources at their disposal. But winning this battle has less to do with your budget and more to do with how attuned you are … Read more

How To Measure Share Of Voice On Social Media

How To Measure Share Of Voice On Social Media

Share of voice, also known as SOV, is a unit of measurement to find out how much authority you have when it comes to industry discussions.  It also indicates how often customers turn towards your brand when discussing trends, ideas, and insights in your industry.  If you were to visualize it, it might look something … Read more

social listening vs social monitoring

Social Listening Vs Social Monitoring: What’s The Difference?

Have you ever wondered about the difference between social media monitoring and listening? When we talk about social monitoring, we’re focusing on the “what” – understanding what’s being said about your brand.  On the other hand, social listening is like tuning in to your audience’s favorite radio station. It’s about understanding the “why,” gaining a … Read more