social listening tools

Mastering Social Listening Metrics & KPIs: A Comprehensive Guide For Digital Success

Consistently marketing on social media can help your brand generate wide exposure and high-value leads.  But, as with any marketing channel, showing up without a strategy can be fruitless.  With competitive and beloved brands dominating the space, it’s essential to lean on valuable insights to understand what resonates best with your target audience.  That’s what … Read more

Ultimate Brand Monitoring Guide For Tracking Online Reputation

Ultimate Brand Monitoring Guide For Tracking Online Reputation

You’ll be surprised to know that 93% of users admit that online reviews have impacted their buying decision. That means a couple of negative reviews if not addressed well during brand monitoring can actually be a potential reason for lesser lead generation. Despite the risk, over 70% of businesses don’t reply to negative reviews. These … Read more

8 Social Media Monitoring Mistakes That Are Ruining Efforts

8 Social Media Monitoring Mistakes That Are Ruining Efforts

Social media has become a vital aspect of marketing and communication strategies for almost all organizations. It has provided unparalleled opportunities for connection and interaction between business and their customers. However, it is crucial to recognize that social media also comes with its fair share of risks, especially if it is not appropriately managed. This … Read more

25 Best Social Listening Tools In 2024 (For Brand Monitoring)

25 Best Social Listening Tools In 2024 (For Brand Monitoring)

There are tons of social listening tools out there and it’s hard to choose the one that’s right for your company.  If you’re looking for a social media listening tool in particular—one that can track what people are saying about your brand—then you’ve come to the right place. To make your search for the right … Read more

hashtag performance

How To Track & Measure Hashtag Performance On Social Media?

Hashtags are a powerful tool in your marketing toolbox, but only if you use them strategically. While most people squeeze them anywhere in their posts, others play-wise and track them. Luckily, there are several hashtag analytics tools that can take the load off your shoulder. Using a hashtag tool, you’ll be able to track how … Read more

Social Listening vs Social Monitoring

16 Social Listening Strategies To Incorporate Into Business Strategy(+ Recommended Tool)

With more than 5 billion active social media users around the world, your social listening strategy can help you tune in. Then, you’ll be able to monitor what your customers are saying about your business across a variety of platforms.  This allows you to listen to your customer base, learn more about them and interact … Read more

social media monitoring tools

2024’s Top 21 Social Media Monitoring Tools For Brand Mentions

Social media monitoring is the act of paying attention to what is being said on social media. That is, what is being said about your brand, your campaign, your competitors, your product, trending topics, etc. In recent years, we have come to understand that social media monitoring is your brand’s first line of defense against … Read more

hashtag analytics tools

Understanding The Basics Of Instagram Social Listening

With its dazzling visual content and over 2 billion monthly active users, it’s a social listening goldmine waiting to be explored! Imagine gaining deep insights into your audience’s desires, tracking sentiments towards your brand, and outshining your competitors in the aesthetic world of Instagram.  Your favorite brands like FitBit, Nike, GoPro, and many more leverage … Read more

5 Ways To Use Social Listening For Competitive Analysis

5 Ways To Use Social Listening For Competitive Analysis

Competition is fierce in today’s markets. This doesn’t just refer to sales and revenue; businesses also compete within the social space, whether they are small or big brands.  For instance, have you ever wondered who’s dominating the social space between Burger King, Subway and MacDonald’s? Or L’Oréal and Garnier? How do businesses determine where they … Read more